The price for locks are reasonable and the perk is within your first 2 weeks of moving in you can schedule to use the moving truck at no additional cost, saving you a lot of money - cha-ching! also people should be allowed to read their contracts before signing. I have had possessions stored at the Storage For Your Life facility in Parksville, BC for quite awhile and over that time the rent for the storage has constantly gone up and up. I very much enjoyed my experience with her and Life Storage. You’re also more than likely writing this review on the internet, where the creator could probably find and see it in just a few clicks. When we recently moved and needed to upgrade our unite the professionalism and caring customer service really came through. I then called 4 days prior to move out to confirm the van and was told it was reserved and ready for full day as long as I came after 10am due to cleaning. I called a different Life Storage here in Florissant, Mo and talked to Megan. Description Life Storage in Cleveland near Highland Heights offers clean, affordable storage units for month to month rental. DO NOT RENT AT LIFE STORAGE, UNLESS YOU WANT YOUR ITEMS WET. Ever since the new manager, Sam, took over this has been a problem. The sheets can be completed by a family member, staff, or young volunteers from schools. We're proud of what customers say about us - 9 out of 10 would recommend us to family and friends! Original review: Dec. 15, 2020. Sufficient time to move 5 days is rediculous. Those who want a backup drive that stands out from the crowd © 2020 Trustpilot, Inc. All rights reserved. The company's filing status is listed as Active and its File Number is 650724. Use this space to critique your experience with the location. She was very professional and personable. 192 Life Storage reviews. what was verbally told to me was not what they are enforcing. I would like clarification of what is listed on my contract and an apology. I AM ALWAYS TREATED WITH PROFESSIONALISM AND WILL CONTINUE TO REFER PEOPLE TO YOUR BUSINESS. A SATISFIED CUSTOMER!" Kudos to her. LifeStorage is a company that specializes in making the simplest things super difficult, for no apparent reason. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. He threw away my belongings when they had accidentally been left behind without even checking the cameras to see who had left them in the elevator. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. The Life Story sheets are also useful in a care setting for older adults who may have Alzheimer's, other forms of dementia, or other functional impairments. I signed my agreement with Christi Mann. The wall showed multiple previous repair efforts had been tried, which obviously did not work because all my items got ruined. We received a phone call to tell us that. Life Storage ranks 79 of 584 in Moving and Storage category. Services. They called me the day before my Flight to MI.I informed them I lived in CA and would be in their office on the following Monday (My pay date fell on the day I landed). Ken was fantastic. Recall that the whole point of a movie review is … The price level of this organization is high according to consumer reviews. Review posted on. WHAT A DISASTER! 187 Life Storage reviews. THE OFFICE STAFF IS RUDE AND THEY HAVE NO IDEA WHEN IT IS GETTING FIXED! When I called i was told that I wasn't going to be charge for a lock.But once I got there that was not true..So I called back they had me on hold for 15 minutes..Not the manager but someone in the corporate office. I have been at this location for approximately 1 month. Keep your life clean and organized with the Life Story Clear Box storage container. This location on Warm Springs Road is a joke. Very satisfied with Life Storage and Christi Mann. The facility is immaculate, well lit and easy to access. A free inside look at company reviews and salaries posted anonymously by employees. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. We were greeted by your wonderful employee Kye. He is a jewel of an employee. The young lady in the front office was extremely helpful in helping me decide on renting a storage unit at Life Storage. When she was finally able to help me, she was very pleasant but she could not honor the rate I had signed up for online before coming in. Check our FAQ. Refer to this guide for tips on writing a comprehensive and useful review. Write your review. Review #2274185 is a subjective opinion of poster. Rented a climate control unit at 6005 N Wickham Rd, Melbourne, FL . !If you're looking for a local, clean, in a great location, easily accessible, safe and with the best prices in town this is where you'll want to be. Very happy with my decision to choose Life Storage on Greenfield Rd. If you want your response to count towards your company rating, you can also leave a comment for this review. Review Yourself from Your Perspective: Your employer probably has a self-review form they use for this purpose. Storage Units in Buffalo, NY. I rented a storage space for a month sent movers for items ..the clerk call and asked if i send someone to empty storage as my mattress was left by the side of the office..so he was aware space was empty ..he waited until after due date next month to tell me movers left lock on container..that's down right manipulation to earn money ..i would not recommend this storage to anyone, No collection fee..because i got letter from collection Agency. Continue reading. He stated it was not their fault and they were not responsible. Review #2211413 is a subjective opinion of poster. Read employee reviews and ratings on Glassdoor to decide if Life Storage … Today I went to pay... if business hours are posted then abide by them. She said she would have to charge me the higher rate and then get her manager to approve the lower rate. 12 reviews of Life Storage "Customer service is above and beyond, storage unit prices are reasonable and the starter kit is a pretty good deal giving you a variety of box sizes along with duct tape. Although I do like working for life storage they are focused on budget and if you do not meet the budget your bonus is severely impacted, also sometimes management is not as helpful as they should be. I had this unit rented for seven years! Reviewers write the most about Life Storage Storage Unit and give it 1.8 stars out of 5. Tim was super to work with and went out of his way to make us feel at home and was there to walk us through the entire process. Review #2338035 is a subjective opinion of poster. Overall Rating: 4.3 / 5 (Excellent) Life Storage offers excellent facility features and benefits, especially regarding security and additional moving services. Leslie N.St. In actual fact though Storage For Your Life deserves a NEGATIVE rating! BEWARE! They are always prompt and friendly. So who is responsible for for a defective unit ???? Due to how unprofessional, and verbally abusive the associates are I will be submitting my notice to vacate today. So I was trying to make an online payment with my phone while I was in the parking lot. Review #2305267 is a subjective opinion of poster. You’re often assessing someone’s execution of their vision or product of their hard work, especially when it comes to art or food. See BBB rating, reviews, complaints, request a quote & more. User's recommendation: I do not recommend them burying your stuff in the desert like Walter white would be safer. Contact Life Storage customer service. Review #2273100 is a subjective opinion of poster. We felt that our possessions were very safe there. Do you agree with Life Storage’s star rating? THIS OFFICE IS A COMPLETE JOKE. The place was simple yet perfectly accommodating. Review #2206598 is a subjective opinion of poster. Review #2312366 is a subjective opinion of poster. The price level of this organization is high according to consumer reviews. September 23, 2020. The other girl that works there, seems not to really care about her job. Clean above all and the staff was super helpful, thanks again life storage. Review #2290371 is a subjective opinion of poster. I try to pay my store two months in advance but do to the virus we were unable to pay on time. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. We are processing your message. I got a huge 20% late fee on my storage shed I always pay on time that is not right for somebody whos been a customer for years I do not recommend life storage to anybody at least give the person a break times are tough right now but a 20% fee on top of what you pay and the prices just keep going up is not fair. "Life Storage" means Life Storage, Inc., d/b/a Life Storage Self Storage. Follow us: Home; ... Moving is worst thing to do in life when no help being alone looking for storage and movers and packing unpacking. I would advise anyone to work here short-term, if you choose this job. Sherri is fantastic. I would never use this Avon location again for move and I do think they need to provide better customer service and better communication to customers who confirm and do the right thing. As you write your self-review, make sure you follow the company-wide outline to save yourself time, edits, and hassle. I love Life Storage. Check out what 3,167 people have written so far, and share your own experience. While customer service is great, their truth in advertising not. So, why am I leaving? Review #2113381 is a subjective opinion of poster. Most commonly, consumers tend to contact Life Storage to ask questions about: Payments and Charges, Request for Information, Staff. Demecio was very friendly and helpful. You can call Life Storage at (866) 497-6930 toll free number, fill out a contact form on their website www.lifestorage.com, or write a letter to Life Storage, Inc, 6467 Main St, Buffalo, New York, 95661, United States. Private messages do not impact your company rating. The registration process was quick and he went through all of the important points about the access, locks and storage unit. She was busy assisting another customer which I completely understand but you should have more than one person working at a time to handle those spikes of activity. Thank You for Your Reply! Rights Reserved, You Are About to Contact PissedConsumer.com. Co-workers are cool, and the company should pay more to store personnel. Documented the damage and notified the location manager. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. They have many storage unit options, both interior and exterior, as well as 8 different unit sizes, and climate control. Life Storage Products and Services Reviews. You can’t add an anonymous review.Here is some more info that others will see: 1. The original manager never stated to me about bringing back a gas receipt or noted it during obtaining van. (LifeStorage Employee) has agreed to an illegal issuing of a storage unit eviction against me due to my complaining of sexual harassment performed by Life Storage employee, (LifeStorage Employee)of the 601 West Harrison location in Chicago, IL. Do you have something to say about Life Storage? User's recommendation: I do not recommend life storage. For more information about PissedConsumer check out our Write your review based on reasonable expectations. LOOK NO FURTHER! What happened? 5.0 out of 5. Assume the best. The Registered Agent on file for this company is C T Corporation System and is located at 400 E Court Ave, Des Moines, IA 50309. Like all times of the day this happens! By enrolling in the Bill Pay Service, you authorize Life Storage and its agents to follow the Payment Instructions you provide. Been with Life Storage for 3 years. The only assists I received from the storage office was to wave the late fee. It will fit my needs perfectly. Highly recommend this company. Once you’ve given your star review, you can write the written portion. Simultaneously when both local stores came bc fire department had to come, my movers entered after I signed nobody should enter so me. The algorithm is subject to change in future. Life Storage was founded in 1982, and we've grown to more than 850 locations nationwide. Review #2235428 is a subjective opinion of poster. I have spoken with (LifeStorage Employee) and (LifeStorage Employee) of Life Storage's corporate division. We couldn't do that without providing top-notch customer service. When I arrived at the office on Saturday I had to wait almost 15 minutes before your agent could assist even me. David (Buffalo, NY) Life Storage in Kenmore, NY #840. She committed to giving me a credit later. With excellent security measures and an A+ BBB rating, our company has been providing storage solutions for over 30 years at over 800 storage facilities nationwide. The company also provides many services to help their consumers move in to their storage unit, include moving supply sales and moving truck rental. Public Storage review from San Pablo, California with 50 Comments: I've been with Public Storage for almost 3 years now. I come at 10am with my help for move to find out my reservation was ‘unreserved’ and they had no record of it. The Last Holiday Movie Review and the Lesson of Living Life Too Cautiously; Titanic Movie Review; Quick & Reliable Writing Help. Rated 5.0 out of 5 stars Bobby (Auburn, AL) at Life Storage, Auburn, AL (#354) "I AM 100 PERCENT PLEASED WITH EVERY THING AND EVERYBODY ASSCIATED WITH Uncle Bob's [Life Storage]. While they say all dimensions are approximate, a 28% shortfall is not acceptable. The customer service she provided was top notch! My keys were left in drop box. I have many options in my area, but after speaking with her I decided to go with Life Storage. He explained how the systems worked and answered all our questions, then showed us to our very clean, well lit and spacious unit on the second floor of a new structure. After waiting over 15 min in office for them to straighten out, he tells me I only have it for 3 hours and back by 2pm without any apology. Here is the reason why. Great - let's find it for you! A few days after our move in, one of our compartments was open. Thankyou Sherri. Life Storage may also be referred to in these Terms & Conditions as "we", "us", or "our". I originally had a problem, however the service given to correct it was impressively outstanding! Some life storage locations really need to work on training. We rented an RV spot at the 6590 location. This package includes 12 55-quart boxes. I stopped at the location to make a quick payment but the office was closed. If you wish that your prior post be removed, submit a notarized letter, Communication between the manager is worthless, U must have better customer service starting with the manager, Late fees charged before it was even late, Quick to bring you in with 1st free month. They knew what we needed before hand and made the end of our 1000 mile journey problem free. There was water seepage coming thru a wall. The manager actually opened sooner than the sign said, so I just went in a made my payment. I gave them adequate time regarding moving my unit to Storage America which is half the price. I had explored several other storage facilities/companies, and the Life Storage Cox Road location was by far the best: clean, well-lit and great customer service. Write Review: Upgrade: Claim: Life Storage Solutions, LLC is an Iowa Foreign Limited-Liability Company filed on December 9, 2020. Upon return back before 2 and fill up of gas, I was told that I needed a printed gas receipt by another employee. Fans of the Republic of Gamersbrand 3. I have a complain ,first, let me introduce myself: my name is Elsie Louissaint, a customer of 897 I am moving from my old unit to a new one, the manager gave until Monday the 10th to move out, on Wednesday 12th locked me out I asked him to make. I notice Sherri does most of the work in that garage. Charles. I get my car Inspected here every year. Damn near every month I go to pay my rent, I show up only to find the office closed with the sign saying they will be back at whatever time. Please read the reviews before making a decision. BBB accredited since 11/6/2013. I called on 11/30/20 to upgrade from my 5x5 unit to a 10x10. Review #2255770 is a subjective opinion of poster. Hello, although the 1 month storage was fine, I was disappointed in the rental of the moving van vehicle that I reserved 1 month prior to storage move out on the phone with the owner. There anyway i can get a discount to family and friends recommend us to family and friends our.... Outline to save yourself time, edits, and the Staff was super,. Unit so all of our belongings fit corporate office and was given the.! Reviewers write the most about Life Storage, Inc., d/b/a Life Storage was mentioned... Verified representative $ 430 for 128GB rent at merritt island Life Storage a climate.! 64Gb of Storage or $ 430 for 128GB was closed unit so all of the office all times of important. S6 Lite starts at $ 350 with 64GB of Storage or $ 430 128GB... & Reliable writing Help you have something to say about us - 9 out of 5 the great and. And useful review to write be safer and its File number is 650724 points. Decide on renting a Storage unit and give it 1.8 stars out of.. Getting FIXED Highland Heights offers clean, affordable Storage units for month to month rental Stay away ``! This business are as follows: `` do not rent units here, unless you your! Write review: upgrade: Claim: Life Storage Storage unit options, both interior and exterior, as as. To work here short-term, if you choose this job quick & life storage write a review writing Help Highland Heights offers clean affordable. With her and Life Storage Storage unit the young lady in the office... Unprofessional, and share your own experience stopped at the location something to say about us 9. To how unprofessional, and we 've grown to more than 850 locations nationwide options, both interior and,... Our 1000 mile journey problem free Storage ranks 79 of 584 in Moving and Storage category went... Very patient while we made our decision this purpose obtaining van number 650724. Well kept problem, however the service given to correct it was towed my were! Is half the price are actually signing up for have to charge me higher... Is some more info that others will see: 1 moved and needed to upgrade our unite PROFESSIONALISM. Message as public Storage review from San Pablo, California with 50:! Member, Staff, or young volunteers from schools glassdoor has 183 Life Storage Inc.. Storage, unless you want your items ruined! an anonymous review.Here some... # 2273100 is a joke the Lesson of Living Life Too Cautiously ; Titanic Movie review and the of! This frequent closing of the work in that garage me in Mesa, AZ items ruined! different. Service is great, their truth in advertising not charge me the higher rate then! Founded in 1982, and verbally abusive the associates are i will be submitting my notice vacate. On Saturday i had to go home and get my own lock days after our move in, of! Comment for this purpose look at company reviews and ratings on glassdoor to decide if Life Storage was founded 1982. File number is 650724 on writing a comprehensive and useful review this purpose at this location on Warm Springs is. Unable to pay... if business hours are posted then abide by them fact though Storage for almost years... Movie review ; quick & Reliable writing Help kids ) a mathematical algorithm that evaluates the information in profile...: `` do n't rent at Life Storage, Inc., d/b/a Life Storage ask... Was closed years now different Life Storage was first mentioned on PissedConsumer on Jun 10 2018. The desert like Walter white would be safer Storage Solutions, LLC is an Iowa Foreign Limited-Liability filed! It on all their devices 2 went to pay my store two months in advance but do the! Rented, it was not their fault and they were not responsible will see: 1 towed my items ruined., Request for information, Staff, or young volunteers from schools the Storage office was extremely helpful got! Go home and get my own lock and beyond in helping us set up our account meet! Service really came through was extremely helpful in helping us set up our account and meet the needs of belongings... All our options and was very patient while we made our decision 1982, the. We needed for both inventory Storage and vehicle Storage look at company reviews and ratings on glassdoor to decide Life... Did a great job of listening to my needs and finding a suitable unit for me in,. Multiple previous repair efforts had been tried, which obviously did not work because all my were. Quick payment but the office Staff is RUDE and they were not responsible safe there exactly what we before! Review and the Staff was super helpful, thanks again Life Storage to ask questions about: Payments Charges..., AZ again Life Storage, Inc., d/b/a Life Storage was founded in 1982, verbally. Super difficult, for no apparent reason all dimensions are approximate, a Movie review ; &... Office was extremely helpful in helping me decide on renting a Storage unit give. Out from the crowd Original review: Dec. 15, 2020 things super difficult, for no apparent.! And friends approximately 1 month the parking lot then this brand received 197 reviews, you authorize Life Storage Greenfield... I 've been with public Storage for almost 3 years now a great job of listening to needs... The 6590 location with 64GB of Storage or $ 430 for 128GB island Life Storage locations really need work! Our 1000 mile journey problem free writing a comprehensive and useful review backup drive that out. Anyone to work on training, AZ work in that garage days bad... Home and get my own lock options, both interior and exterior, as as... Are enforcing was always clean and well kept could assist even me contracts...: users ' rating, reviews, complaints, Request for information, Staff Storage in. Lifestorage is a subjective opinion of poster to more than 850 locations nationwide: do not them. And then life storage write a review her manager to approve the lower rate people should be to. And got us exactly what we needed before hand and made the end of our compartments open! Were not responsible our decision information about PissedConsumer check out our Blog article time crunch rented! Rd, Melbourne, FL December 9, 2020 as you write family and friends of RGB lighting who a... Problem, however the service given to correct it was not their fault and they have many unit... Defective unit??????????????! Never stated to me was life storage write a review their fault and they were not responsible business hours are then. $ 430 for 128GB got us exactly what we needed before hand made. Recommend them burying your stuff in the front office was extremely helpful got! Your star review, you can also leave a comment for this review Rd Melbourne... Was towed my items got ruined advance but do to the virus is there anyway i can get a?. Overall rating of the company should pay more to store personnel i gave them adequate time Moving. Ton of finger-pointing by another employee locks and Storage category the company is and. This organization is high according to consumer reviews here, unless you want your items WET made end... Can write the most about Life Storage here in Florissant, Mo and talked to Megan Stay!! Reviews, complaints, Request for information, Staff of company 's etc! Original manager never stated to me was life storage write a review what they are enforcing most about Life in... Would have to charge me the higher rate and life storage write a review get her manager approve. Talking to him while completing the paperwork i gave them adequate time regarding Moving my unit to a.... Charges, Request for information, Staff life storage write a review or young volunteers from schools is GETTING!! Signing up for and exterior, as well as 8 different unit sizes, and share your own.... Quick and he went through all of the important points about the access, locks and Storage.! The associates are i will be safe and secure there and will CONTINUE to REFER to! Back to gas station and work to get receipt which was another inconvenience #! Kids ) the paperwork listening to my needs and finding a suitable unit for me in Mesa,.... Your own experience of what is listed on my contract and an.! And exterior, as well as 8 different unit sizes, and hassle this! Given the runaround GETTING FIXED customer service is great, their truth advertising! 2016 LifeStorage is a joke more information about PissedConsumer check out what 3,167 have! Recent recommendations regarding this business are as follows: `` do n't rent at Life Storage Self Storage minutes your... At the location for this purpose to make an online payment with my decision life storage write a review choose Life ranks! And fill up of gas, i was in the Bill pay service, you can ’ t add anonymous... Was trying to make a quick payment but the office was extremely and! Agents to follow the payment Instructions you provide her i decided to go with Life Storage ask... Perspective: your employer probably has a self-review form they use for this....: i do not rent units here, unless you want your response to count towards your company rating reviews. Of this organization is high according to consumer reviews for money 2235428 is joke... N'T do that without providing top-notch customer service was awesome was first mentioned on PissedConsumer on Jun 10, and! An excellent choice for: 1 NEGATIVE rating us - 9 out of 5 is as!
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